business & shipping policy
All domestic orders are shipped via USPS Priority Mail (or the shipping option you choose) within 5 business days of purchase. All purchases are final.
Copperlight Wood is not responsible for undelivered or misdelivered (due to incorrect address), packages that are damaged or destroyed in transit, from alien invasion, natural disaster, or zombie apocalypse, or for surprises ruined due to a spouse or family member intercepting the package before you checked the mail. That happens sometimes at our house, too.
Questions? Contact us at shop@copperlightwood.com.
privacy policy
Copperlight Wood (“Website”) is committed to its users’ confidentiality and security. We will not collect any personal information about you except when specifically and knowingly provided by you.
Please be aware that this Website is designed by and targeted to individuals in the United States of America (“U.S.”) and is governed by and operated in accordance with the laws of the U.S. If you are located outside of the U.S., you use this Website at your own risk and initiative, and you, not us, are responsible for compliance with any applicable local and national laws. Please be aware that any User Information you provide to us or other information we obtain as a result of your use of this Website shall be collected in the U.S. and/or transferred to the U.S. and subject to U.S. law. By using this Website, participating in any Website activities and/or providing us with your User Information, you (a) consent to the transfer and/or processing of any Information to and in the U.S., (b) acknowledge that U.S. law may provide a different standard of protection for personal data than the laws of your location, and (c) understand that we shall collect, transfer, store, process and/or deal with your Information in accordance with this Privacy Policy and U.S. law. Consequently, to the full extent permitted by law, you hereby waive any claims relating to the processing of your User Information or other information in accordance with this Privacy Policy that may arise under the laws and regulations that apply to you in or of any other country or jurisdiction.
WHAT WE COLLECT Our web servers automatically record the IP address (the general location where the user is logged) of each visitor to this Website and tracks how many people visit our Website. We use this type of anonymous information to administer our Website more effectively, personalize this Website for you, and gain general information about the sources of visitors.
Personal information identifies who you are. This is information that you personally and voluntarily provide as a result of a prompt on the Website. Such information includes, but is not limited to, your name, postal address, phone number, and email address. Credit card numbers may also be collected when online transactions occur through our Website.
When you request information online from our Website, we ask for certain information in order to process your request. The information may include, but is not limited to, your name, postal address, phone number, email address, and other demographic information.
Additionally, we use this Order Information to communicate with you, screen orders or contacts for potential risk or fraud, and improve or optimize the Website.
We will not rent, sell, lease, or share personal information about you with other organizations, except in response to subpoenas, court orders, or privacy processes, or to establish and/or exercise our legal rights. However, when an online transaction occurs that involves the shipment of a package, we will provide an email address to our shipping provider for tracking purposes only. Information we collect for the purpose of processing a transaction (such as credit card numbers) will only be kept until that transaction is completed.
We may share information with companies that provide support services to us such as a printer, mailing house, fulfillment company, or web host. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at shop@copperlightwood.com and we will use our best efforts to promptly remove such information from our records.
RIGHTS RELATED TO YOUR PERSONAL INFORMATION
Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at shannon@copperlightwood.com to be removed from our mailing list.
Access – You may access the personal information we have about you by submitting a request to shop@copperlightwood.com.
Amend – You may contact us at shannon@copperlightwood.com to amend or update your personal information.
Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to shannon@copperlightwood.com.
Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.
The Website reserves the right to change this Privacy Policy with or without prior notice. All changes or updates to the Privacy Policy will be posted on the Website and these changes are effective immediately upon posting. Users are responsible for reviewing the Privacy Policy regularly. Use of the Website indicates the relevant User’s full and complete agreement to the terms of this Privacy Policy as if User had signed a written document containing the Privacy Policy. Use of information gathered by or in the possession of the Company and the Website is subject to the Privacy Policy as in effect at the time of use.
If you have questions or concerns about this Privacy Policy or the manner in which the Company or the Website use information, please contact us at shop@copperlightwood.com or mail us at:
Copperlight Wood
PO Box 298086
Wasilla, AK 99629
Last Updated: March 3, 2022
coaching policy and terms
PROGRAM/SERVICE
COPPERLIGHT WOOD (herein referred to as “Company”) agrees to provide Program, COACHING COURSE (herein referred to as “Program”) identified in online commerce shopping cart. Client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the Program.
DISCLAIMER
Description of Coaching: Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
SHANNON GUERRA (herein referred to as “Consultant” or “Coach”) and Company, is not an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, registered dietician, or financial analyst, psychotherapist or accountant. Client understands that Consultant has not promised, shall not be obligated to and will not; (1) procure or attempt to procure employment or business or sales for Client; (2) perform any business management functions including but not limited to, accounting, tax or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy; (4) act as a public relations manager (5) act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client; (6) introduce Client to Consultant’s full network of contacts, media partners or business partners.
The parties agree to engage in a 6 week Coaching Program through internet or phone meetings.
REFUND POLICY
You can request a full refund any time before the course begins. After the course has started, all payments are non-refundable.
RESCHEDULING POLICY
Cancellation Policy Client agrees that it is the Client’s responsibility to notify the Coach 48 hours in advance of the scheduled calls/meetings. Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.
CONFIDENTIALITY
The Company respects Client’s privacy and insists that Client respects the Company’s and Program Participants (herein referred to as “Participants”). Thus, consider this a mutual non-disclosure agreement. Any Confidential Information shared (for example, during a Facebook group discussion or Live Q&A) by Program participants or any representative of the Company is confidential, Proprietary, and belongs solely and exclusively to the Participant who discloses it. Parties agree not to disclose, reveal or make use of any Confidential Information. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.
NO TRANSFER OF INTELLECTUAL PROPERTY
Company’s program is copyrighted and original materials that have been provided to Client are for Client’s individual use only and a single-user license. Client is not authorized to use any of Company’s intellectual property for Client’s business purposes. All intellectual property, including Company’s copyrighted program and/or course materials, shall remain the sole property of the Company. No license to sell or distribute Company’s materials is granted or implied. By purchasing this product, Client agrees not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights.
CLIENT RESPONSIBILITY
Program is developed for strictly educational purposes ONLY. Client accepts and agrees that Client is 100% responsible for their progress and results from the Program. Company makes no representations, warranties or guarantees verbally or in writing. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. Client acknowledges that as with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that Client will reach their goals as a result of participation in the Program. Program education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. Company assumes no responsibility for errors or omissions that may appear in any program materials.
SEVERABILITY/WAIVER
If any provision of this Agreement is held by to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force. The failure of either Party to exercise any right provided for herein will not be deemed a waiver of that right or any further rights hereunder.
LIMITATION OF LIABILITY
Client agrees they used Company’s services at their own risk and that Program is only an educational service being provided. Client releases Company, its officers, employees, directors, subsidiaries, principals, agents, heirs, executors, administrators, successors, assigns, Instructors, guides, staff, Participants, and related entities any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) from any and all damages that may result from any claims arising from any agreements, all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from my participation in the Programs. Client accepts any and all risks, foreseeable or unforeseeable. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Company’s services or enrolment in the Program. Company assumes no responsibility for errors or omissions that may appear in any of the program materials.
MODIFICATION
Company may modify terms of this agreement at any time. All modifications shall be posted on the Company’s website and purchasers shall be notified.
TERMINATION
Company is committed to providing all clients in the Program with a positive Program experience. By purchasing this product, Client agrees that the Company may, at its sole discretion, terminate this Agreement, and limit, suspend, or terminate Client’s participation in the Program without refund or forgiveness of monthly payments if Client becomes disruptive to Company or Participants, Client fails to follow the Program guidelines, is difficult to work with, impairs the participation of the other participants in the Program or upon violation of the terms as determined by Company. Client will still be liable to pay the total contract amount.
DUTY TO READ
I accept that under this agreement, I have a duty to read this terms of participation policy, and have done so. Furthermore, I understand and accept that I am precluded from using lack of reading as a defense against all remedies contained herein.
Last Updated: June 3, 2020